In 2016, the Ministry of Public Health launched the 12th National Health Development Plan 2017-2021 to establish primary care clusters, the primary care system with an adequate number of family doctors and multidisciplinary teams. The primary care policy aims to improve primary care services to ensure a proactive health system that provides comprehensive health care to achieve a goal of quality of life for all age groups, and effective disease and risk prevention. It also aims to strengthen networks and partner collaboration in communities and change the way that health and social services are organized, funded, and delivered. In order to sustain the progress of UHC, the National Health Security Office (NHSO) has launched the on top payment for Primary Care Cluster in 2018 to accelerate coverage of family doctors and multidisciplinary teams, and primary health care services. 

The Pakchong-city primary care cluster was established in October 2016. It comprises of three primary care units with three family doctors and multidisciplinary teams, covering a population of around 30,000. It collaborates with networks and partners to provide comprehensive health care for all age groups, chronic disease patients, disabilities, dependent patients, palliative care patients, etc.

This site visit will show an insightful story of Pakchong-city primary care cluster and how they move forward the primary care clusters policy to accelerate coverage of primary health care services to sustain the progress of Universal Health Coverage (UHC).